Product Disclaimer

Product Disclaimer

At Peachpod Furniture, we aim to present our products as accurately and transparently as possible. As furniture products may involve handmade, hand-finished, manually assembled, or natural material components, slight variations may occur. Please read the following notes carefully before placing your order.

1. Size & Measurement Tolerance

Many of our furniture pieces involve manual measurement, hand-finishing, or assembly processes. A size variation of approximately 1–3 cm may occur and is considered a normal manufacturing tolerance.

This type of variation is not regarded as a product defect or quality issue.

Customers are encouraged to check all product dimensions carefully before placing an order, especially for items that need to fit a specific room layout, doorway, lift, staircase, or existing furniture arrangement.

2. Colour & Screen Display Differences

We make every effort to display product colours as accurately as possible. However, actual colours may vary slightly due to:

  • Lighting conditions during photography
  • Indoor lighting at your home
  • Screen brightness and display settings
  • Different devices such as phones, tablets, or computers
  • Production batch differences

These minor colour differences are normal and are not considered product faults.

3. Natural Material Variations

Some Peachpod Furniture products may include natural or semi-natural materials such as timber, stone, marble, leather, rattan, fabric, veneer, or other textured finishes.

Natural variations may appear in:

  • Wood grain
  • Stone or marble pattern
  • Texture
  • Tone
  • Knots
  • Markings
  • Lines
  • Surface details
  • Material density or finish

These variations are part of the natural character of the material and are not considered defects.

4. Handmade & Hand-Finished Details

Some products may include handmade, hand-polished, hand-painted, stitched, woven, or manually finished details. Slight differences in finish, alignment, surface texture, stitching, or craftsmanship details may occur between individual pieces.

These small differences are a normal part of handmade or hand-finished furniture and do not affect the general function or intended use of the product.

5. Production Batch Differences

Products made in different production batches may show slight differences in colour tone, texture, material finish, fabric feel, hardware tone, or small detail placement.

If you are purchasing multiple matching items, we recommend confirming availability and batch consistency with our team before placing your order.

6. Product Images & Styling

Product images may include styling props, lighting effects, room settings, or reference scenes for display purposes. Unless clearly stated, decorative items, accessories, rugs, cushions, lamps, plants, or other props shown in photos are not included with the product.

Please refer to the product title, product description, and listed specifications for what is included.

7. Customer Responsibility Before Purchase

Before placing an order, please ensure that:

  • Product dimensions are suitable for your space
  • Delivery access is appropriate for the item size
  • The product colour and material meet your expectations
  • You have reviewed the product description carefully
  • You have contacted us if you have specific requirements

If you have any concerns about size, colour, material, delivery access, or product suitability, please contact us before purchase so our team can assist you.

8. Not Considered Product Faults

The following are generally not considered product defects:

  • 1–3 cm size variation
  • Minor colour difference due to screen or lighting
  • Natural wood grain, stone pattern, leather texture, rattan variation, or fabric texture differences
  • Small handmade or hand-finished variations
  • Slight batch differences
  • Natural markings, knots, lines, or texture changes in natural materials
  • Differences caused by customer’s room lighting or display environment

9. After-Sales Review

If you believe your product has arrived damaged, faulty, or significantly different from the product description, please contact our team with your order number, clear photos, and a brief description of the issue.

We will review the case based on the product condition, photos provided, and the relevant product information.